Order Cancellation Policy

At TheStreetJackets, we understand that, sometimes, your plans change and that you may have a need to cancel an order. Our Order Cancellation Policy is designed to ensure flexibility for you while providing you with a smooth and fairly transparent process. Please take a minute to read the following details carefully for a proper understanding of how you can cancel an order and what to expect:

Cancellation Window

We do have a 24-hour window where you can cancel your order after it has been placed. This 24-hour period starts from the moment you complete your purchase. The given time will allow you to go over your order and revise anything that needs to be revised.

Cancellation Process

One may cancel an order in the following ways:

• Email: You can reach our customer support through email. Please provide your order number, which is required for fast and effective processing of a cancellation request.

Refunds

If you cancel within this time, you are entitled to a complete refund. Our team will initiate the refund within 24–48 hours upon reception of your cancellation request. The amount refunded shall be credited to the original mode of payment. The actual time taken to depict the amount in your account may vary due to your payment provider.

Non-Cancellable Items

Our policy is such that all the items could be cancelled. Whether you had ordered any product, whether you ordered some regular item, you can cancel it within the period provided for without any limitation.

Fees

We do not have any cancellation charges. You can order cancellations without any additional costs involved in the process. Our goal is to keep this cancellation process as smooth and easy as possible for our customers.

Status of Order

You can cancel your order within 24 hours of placing the order and prior to the dispatch of the order from our warehouse. Once an item has been dispatched, it cannot be canceled from our website. However, at the time of delivery, you can refuse to accept the package. This will start the return process, and you will be able to get a refund once the returned item is processed.

Customer Support:

For any questions or in case of assistance needed regarding an order cancellation, just drop our customer support a line, as we’re here to help in every way possible and to keep your experience with us as positive as it can be.