Return & Exchange Policy

At TheStreetJackets, we aim to provide a smooth and hassle-free experience, when it comes to returns and exchanges. Please take a moment to go through the details of our policies listed below.

Return Window

You can return your order within 30 days of receiving your parcel. We kindly ask that you initiate your return within this time frame to ensure eligibility.

Eligible Items

• Eligible for Return: All leather garments, including jackets and clothing, are eligible for return.
• Please note that we do not offer exchanges on items priced below 100 GBP.

Condition for Returns

The following criteria must be met to be eligible for a return:

• The original tag must remain attached to the product.
• The item must be in its original condition.

Once we receive the returned item and conduct a quality check, we will proceed with the refund process.

Refund Method

Refunds will be issued to the original payment method after the returned item passes our quality check. Please allow some time for the refund to reflect in your account, depending on your payment provider.

Exchange Policy

We offer free exchanges on eligible items. If you would like to exchange an item, please contact us for more information. Our support team will guide you through the process.

Hassle-Free Returns Without Restocking Fees

At TheStreetJackets, we make your shopping experience as easy as it can be. We know the hassle of returning unwanted items. That is why we’ve offered a hassle-free return policy with no restocking fees. 

In case you want to return a product, all you have to do is go through our simple return process, and we will get it done for you. We care about you and your satisfaction, and we want you to have confidence in every purchase you make. If you change your mind or notice any imperfection in the products, then we make sure that returning items is easy and free for you. 

You can shop confidently knowing that when you need to return an item, the process will be as slick as your buying experience!

Defective or Incorrect Items

If you receive a damaged, incorrect, or defective item, please contact us within 3 days of receiving the parcel. Provide pictures as proof, and our support team will resolve the issue promptly.

International  Returns

Return policies may vary for international orders due to different customs regulations and shipping rates. If you’re an international customer and wish to return a product, please contact us first. Our support team will provide the necessary guidance based on your location and the current exchange rates.

How to Initiate a Return

To start the return or exchange process, make sure to contact us via email. Our Support team provides and guides the instructions on how to proceed.